Basic
$0/mo
Complimentary with every network installation.
Next business day, in person.
- Next business day, in person
- Most matters resolved remotely
- Remote support at $50 per quarter hour, Monday through Friday, 9 a.m. to 5 p.m.
WattAssure
Service that continues long after installation.
Your home should perform as beautifully years from now as it did on the day it was commissioned. WattAssure is our ongoing care programme, providing proactive monitoring, remote support, software and firmware updates and priority scheduling to keep every system operating at its best.
The plans
Enhanced
$99/mo
For a system watched and corrected before you notice anything.
Next business day, in person.
- Everything in Basic
- Proactive remote repair and monitoring
- Phone and email coverage around the clock
- Priority scheduling — held appointment slots
- Software and firmware updates
- 20 percent off on-site service calls
- An annual system optimization visit
Premium
$149/mo
For homes where the system carries the most.
Next business day, in person.
- Everything in Enhanced
- Proactive monitoring of audio, video, lighting and network connectivity
- 30 percent off on-site service calls
- Two system optimization visits each year
Every network installation includes complimentary Basic WattAssure coverage, with Enhanced and Premium plans offering expanded remote support, annual system optimization visits, and priority scheduling. Choose the level of care that matches your home and enjoy technology that is maintained with the same attention to detail with which it was designed.
Fastest
Call the shop
Mon–Fri, 10 AM – 5 PM. You will reach a person who knows your system — most issues resolve remotely.
480-900-1799Hands-on
Bring it in
Headphones, portables and classics welcome at the showroom — factory-trained repair, genuine parts.
Showroom & hoursNever worry again
WattAssure
Priority queues, remote monitoring, system optimization visits. The plan that answers before you ask.
Compare plansNot sure which plan suits the home?
Tell us about the system and we will say plainly which plan fits, including when the answer is the complimentary one.
Request service
Tell us what is happening, and we will call you back with a plan.
Already know a tech needs to come out? Book a service call
WattAssure members: your request receives priority handling. The support line from your onboarding reaches coverage after hours on Enhanced and Premium.
Service area
Scottsdale · Paradise Valley · Fountain Hills · Rio Verde · Phoenix
Outside the area? Call anyway. For the right project, we travel.
- Mon–Fri 10 AM – 5 PM
- Saturday By Appointment Only
- Sunday Closed